MDC motorsports

[MDCmotorsports]

see, it dosnt matter what kind of warranty MDC offers, if a product was purchased that was defective the customer is entitled to a full refund.

You sir are convinced through hearsay and rumor that the product was defective from the point of installation.

Why is this? Do you know Mr. Peachman personally? Did you install the turbo? Did you rebuild his engine? Do you own or work at Tims turbos?

NO.

I ask you to refrain from continuing to post educated gossip highschool drama.

 

[lagged]

You sir are convinced through hearsay and rumor that the product was defective from the point of installation.

Why is this? Do you know Mr. Peachman personally? Did you install the turbo? Did you rebuild his engine? Do you own or work at Tims turbos?

NO.

I ask you to refrain from continuing to post educated gossip highschool drama.

youre assuming too much. of course the buyer must prove that the turbo was in fact defective. if you re read my previous posts you will see that i said that the problems must be verifiable.

.

 

[jtamulis]

Lots and Lots of products today carry "a lifetime warranty" against defects.
So much so that everyone believes EVERY product carries such a warranty.
Jon's Warranty is 3 months. That's it. 99% of turbo problems show up within
the first month, so making it 3 should cover the bases. MDC Products carried
and sold be ME have an additional "lifetime" "we work with you warranty". After
the 3 month MDC warranty I offer a discounted parts/labor warranty for as long
as you own your turbo. OH, and after it's rebuilt, if needed, the 3 month
starts over.

Jeff

 

[OfnaRcR4]

Me, being the nutswinger that i am is less than impressed with the response post. This is not saying that i am never going to buy anything from you guys. Just try to handle anger and hatred on the playing ground of where you are trying to sell things a little better.
After all, it is a business...

 

[suprahero]

Sometimes straight forward answers are all that people will understand. He said what he wanted to say and that should end the conversation. He has no legal leg to stand on since the turbo warranty is out of date and been disassembled by another company. Hopefully he will live and learn, but I find it hard to fault Jon for this.

 

[shaeff]

meh, i've never, ever had any problems with Jon @ MDC. infact, his service to me has always been top notch. i'll continue to do business with him as usual.

always more than helpful, and tells me exactly what i need to know.

-shaeff

 

[peachtits]

Alright. At least theres a couple people out there that understand whats going on. I will post pics of the turbo once i get down to my mechanics shop to pick up my car after spending another 400 dollars for a new turbo.

For the couple people out there talking about my mechanic and the turbo shop that did a brief inspection of the turbo, They are registered, professional shops.

My mechanic has a supra as well and knows what he is doing.

My turbo was stored at my mechanics shop for a year, not touched by any means or tampered with. It was sent to Tim's Turbo's for a brief inspection just to double check the turbo. Everything can be proven.

See people say shops just want business and will tell you anything. My mechanic and this turbo shop are just trying to be professional and let me know that this turbo is garbage and was built completely wrong.

I do understand the warrenty policy that MDC carries, and yes 1 year is quite along time. But going off that turbo was not used except for only 1 test drive for that whole year, should still be apart of the warrenty because it is 3 months or 10,000 miles, If my turbo was used for that amount of time it wouldn't have lasted for near that long.

Bottom line, I was sent a bad product and usually when that happens you get a refund from the company.

And yes, there customer service department could use alot of work.
The first message i left them in regards to this situation was straight forward and I didn't show any kind of attitude or show disrespect in any way. It wasnt until 4-5 days later with still no response is when i got mad. Which i do believe is quite understandable.

I can see here that i will not get a refund, It was just me throwing 550$ dollars in the garbage. Can't do much about that.

Thank you for those who think I am in the right here.

 

[BlackMKIII]

Guess what peachie, any warranty is "whichever comes first." Jon has no obligation to you.

 

[lagged]

Guess what peachie, any warranty is "whichever comes first." Jon has no obligation to you.

their offered warranty is irrelevant. if the product was defective thats all there is to it.

but some people here are too dense to realize that. its obvious it will take the buyer taking mdc to court, whether he wants to do that or not is his choice.

thanks to the forum though, other people can see what has happened here and will have the chance to decide for them selves if they want to take the risk.

 

[peachtits]

That is true, Im just saying it wasn't used at all and wouldn't have lasted close to that long.

 

[peachtits]

their offered warranty is irrelevant. if the product was defective thats all there is to it.

but some people here are too dense to realize that. its obvious it will take the buyer taking mdc to court, whether he wants to do that or not is his choice.

thanks to the forum though, other people can see what has happened here and will have the chance to decide for them selves if they want to take the risk.

That has been my point this whole time. On all the threads that i have started because of this problem, I have said that either way i was sent a bad product from the start and that can be proved.

I would like to solve this outside of court but it might take that extent. I still feel a full refund for a bad product would be right in this case

 

[MKIIINA]

i bought a turbo from john and jeff and it was a great experience minus the trouble getting a hold of john from time to time to get a tiny detail explained. he took a look at 2 of the turbos i had rebuilt at a local shop (majastic) explained how they were screwing me (improper tolerances, no machine work, etc etc) and then explained how he could make it all right. ive been driving on this turbo for 9 months now without issue and it was a PROTOTYPE!

bottom line: any turbo shop can have customer issues. from my dealings with john and jeff they go above and beyond the call of duty. peachtits is asking way more than what any other shop would cover and hes just frustrated. i was in his shoes last year with 7 blown turbos (the shops that rebuilt them shall remain nameless) and it sucks but he needs to get over it and handle it like an adult.

 

[Poodles]

lagged: no, regardless it doesn't matter.

it's from the time of sale, not the time of use.

I've had issues like this with PC hardware and car parts, that's why I get things together and make sure stuff works so that I can make sure it's good.

People have been down this road MANY times with JDM engine that carry a limited warranty. If you wait 6 months to install it, you just used your warranty up and that's not their fault, plus it can't be proven that your story is true. All they have to go on is the date of sale.

 

[JustAnotherVictim]

That is true, Im just saying it wasn't used at all and wouldn't have lasted close to that long.

But going off that turbo was not used except for only 1 test drive for that whole year,

Can you say contradiction.

 

[OneJoeZee]

cawn-truh-dick-shin

 

[Shytheed Dumas]

their offered warranty is irrelevant. if the product was defective thats all there is to it.

but some people here are too dense to realize that. its obvious it will take the buyer taking mdc to court, whether he wants to do that or not is his choice.

thanks to the forum though, other people can see what has happened here and will have the chance to decide for them selves if they want to take the risk.

You kill me. :biglaugh:

The law can only use what is clearly written and documented to make a decision.

If I granted you that it was indeed 'defective', and for the record, I do not grant you this because I have no basis for an opinion such as this - and neither do you, for that matter. However, IF I granted you this, then what would a judge say?

I believe he would ask if peachtits or his mechanic could have detected such horrible defectiveness prior to installation. The overall concensus here is that, yes, it would have been detectable.

But it took a rebuild and installation to find that it was defective. Okay, I've granted you (hypothetically) that it is/was defective and you claim time is no issue. The judge now laughs you out of court, because there was a warranty. But you claim it sucked from the beginning, no matter if it sat for a year. So you think a judge will say a year is okay? What about two years? What about five? What about 15? Do you see where I'm getting here?

You see Lagged, the law will not give a shit about how you perceive right and wrong. It can only use the written terms of the agreement upon which the transaction took place, and it's pretty clear that the warranty is the only documentation of that transaction. Had Mr Tits 1) stayed within the warranty period, and 2) sent it back to MDC, and 3) the warranty had not been honored, it is possible that peachtits could have had a legal leg to stand on. The fact is, if he had done that and Jon found a problem that was his, it likely wouldn't be here for either of us to discuss.

IF Mr. Tits does decide to follow your wisdom, I think I might like to be there for the trial to stand as a character witness for Jon - or at least as a courtroom observer - just so I can smile about being right when the case gets thrown out and proves me right.

 

[lagged]

well i dont know what backward ass courts you have had experience with and while i am not a lawyer it is has been my experience that you DO have certain buyers rights whether a warranty is issued or not.

and with that im done with this thread.

 

[drunk_medic]

I'm sorry, but the first thing I did when I bought a pair of used CT-12b's was inspect, spin, and check for shaft play and clearance to housing. When you buy a used turbocharger, what are the things that people stress THE MOST? Not cleanliness, not warranty, not how shiny they are - I believe the phrases "Spins freely" and "Minimal/no shaft play" are what you want to hear.

Also, to imply that something dishonest could not have been done on the buyer's or buyer's mechanic's end is ridiculous. How easy is it to get your hands on a used CT-26? Now, over the course of a year, how easy is it to get your hands on a customer's freshly rebuilt AND UPGRADED turbocharger, one that fits on a car that you know a lot about? I'm not saying that the mechanic is crooked, or that the Supra he owns is even a MkIII, but how easy would it be for a mechanic that works at a turbo shop, over the course of a year, to get a crap CT-26, clean it up, do a crap job "rebuilding it" and give the old switcheroo for a CT-57 that was done right? That sounds like a crazy story with too much coincidence, doesn't it? Slippery slope? There is also a lot of coincidence going on, what with this car rebuild lasting well over the warranty period, having an improper installed/primed turbo, which was never run, but was driven once, with a "crap turbocharger rebuild" that was out of warranty and disassembled by the same shop that churned out this crap turbo which made a car into a smoke machine.

What I've seen in this thread is ridiculous. IF this turbo came directly from Jon and was put on the shelf, and never touched, and then was found to be bad later and it was within the warranty period, I could see someone having a case. For this item to never have been changed, molested, disturbed or otherwise messed with over the course of a year, and then magically it's total garbage - well, that seems fishy to me.
Lagged, you play devil's advocate WAY too often.

 

[JustAnotherVictim]

cawn-truh-dick-shin

:rofl:

 

[IJ.]

Ok this has run it's course.

Everyone has had a say now it's between MDC and his Customer.