I HATE parts stores.

Ckanderson

Ckanderson

Supramania Contributor
Apr 1, 1983
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so this is how it went when i called kragen

Do you have a ball joint seperator in stock, a pickle fork?
one seck
(on hold for 3-5 minutes)
oh yes sir we do..
ok... can you tell me what it looks like (so i know what im getting, either a puller or fork..)
oh its kind of like a puller,
ok.... well can i rent it?
oh yes sir....
ok... do you have it in stock?
on seck (hold for 2-3 minutes)
no.. not here
Do ANY of your stores have it?
one seck(2-4 minutes)
oh no... none anywhere...
Ok then, do i need to order it?
oh no sir, its discontinued.

:3d_frown: :aigo:
 
KicknAsphlt

KicknAsphlt

Occasional Peruser
Nov 20, 2005
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Denver, Colorado, United States
www.jkbweb.net
Kragen/Schuck's/Checker, Vatozone, and Pepe Boys are pretty much worthless IMO. If you get a store that has someone that remotely knows WTF they're doing/talking about, it's a bloody miracle. I went into one of those stores once asking for a specific part for my truck. Had the P/N, and it wasn't specifically for my truck in stock config (I think it was the blower belt), but I went in there and told them I needed the part and gave them the P/N. The guy looked at me like I was a freakin' alien and then asked me the make/model of the vehicle. I told him it's not vehicle-specific, to look up the P/N to see if they have it in stock....we did that song and dance for about 5 min. before someone with half a brain came over to help me.
 
Ckanderson

Ckanderson

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Apr 1, 1983
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KicknAsphlt said:
. Had the P/N, and it wasn't specifically for my truck in stock config (I think it was the blower belt), but I went in there and told them I needed the part and gave them the P/N. The guy looked at me like I was a freakin' alien and then asked me the make/model of the vehicle. I told him it's not vehicle-specific, to look up the P/N to see if they have it in stock....we did that song and dance for about 5 min. before someone with half a brain came over to help me.
Click to expand...


i HATE that.

the toyota dealership around here does that.

I need your vin.

no you dont. its for a 91 supra

oh no sir we dont order parts like that, i want to make SURE it fits your car.

idiot, think i would be asking for the part by part number if it didnt?
 
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Piratetip

Piratetip

Far From Maddening Crowds
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Dec 30, 2005
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MKE, WI
Hah, I usually say its for a custom car.
I never mention anything with the word Toyota or Supra.
Makes things much easier.
:)
 
zachm611

zachm611

Beauty In Disguise
Apr 15, 2006
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new mexico
checker isnt much smarter i needed some vacuum hose for my MBC and they were like what is that? i told them and they asked all sorts of questions what car, what motor etc i told them and they were like im sorry i dont see this on there, i was like just give me some vacuum hose that fits it. and the lady was like uhmmm whats that? i pointed over there i was like the spools are over there.. and shes like ohhh vacuum hose!! i was like yeah......then she was like ok im sorry we dont know anything about cars when we first start here, i said no problem, thank you and left. lol
 
Jeff Lange

Jeff Lange

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Mar 29, 2005
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The thing is, every now and then people have the wrong part number. I still don't care, I'll order you whatever you want if you really do want it.

It's pretty easy to spot someone who doesn't know for sure that it's the right part number.

I of course require (for most people) prepayment for such orders. Nobody really complains about that.
 
Kai

Kai

That Limey Bastard
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May 18, 2006
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Portslade, England
rationalrecipes.blogspot.com
I stopped bothering with Halfords years ago - except for tools, oil and anti-freeze. Rather mail order my stuff, or yes, order specific parts from Toyota GB direct (through a dealer is ok, but its a trek and a half to get to one)...
 
Ckanderson

Ckanderson

Supramania Contributor
Apr 1, 1983
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Jeff Lange said:
The thing is, every now and then people have the wrong part number. I still don't care, I'll order you whatever you want if you really do want it.
.
Click to expand...


yep i get that sometimes (VERY rarely)

then the call me, "hey this isnt the right part"

"well YOU gave me the part number......."

"oh yea........"
 
whudafux

whudafux

Formerly dcrusupra
Jan 5, 2006
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Cullowhee, NC
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I work at Pep Boys. I'm the guy they call when they have NFI what a part is. I've been working there for a month and they already promoted me to sales team leader and now they are training me to be an assistant manager. I started working there to get discounts on Supra parts but we need to special order every god damn part for the car. And of course we don't get a discount on special ordered parts. We don't even have brake pads for the car. :nono:
 
fstlane88

fstlane88

Single time!!
Apr 5, 2005
536
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South FL
I've been tossing around grabbing a second job at one of the parts store locally, but every time I just walk through the door, I get the shudders I don't think once I've gone into one and not left a little bit frustrated..

Big reason why I just go with genuine Toyota for everything, and always go through Champion, Dave and Jeff make it soooo easy.
 
Loki

Loki

The Future is Unwritten
Mar 30, 2005
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Prince George, B.C.
I hate douchebag customers :thefinger


Also not getting a discount on special order stuff is gayer then Kyle, I get a discount on everything.
 
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