Horsepowerfreaks>>???
- Thread starter 91TURBOSUPRA
- Start date
I'll cast my lot in with the folks reporting great transactions with HPF. Not only were they the only vendor that bothered to reply to my email, they got the part to me quick.
"I can have that in your hands by the end of next week. They are built to order and will ship on the 16th." -Ron Wyman
They followed through, even though I waited a couple of days after that to place the order. Now I'm driving around with an 11.4 pound driveshaft, and the still haven't received a response from the other vendors I emailed. Thumbs up.
"I can have that in your hands by the end of next week. They are built to order and will ship on the 16th." -Ron Wyman
They followed through, even though I waited a couple of days after that to place the order. Now I'm driving around with an 11.4 pound driveshaft, and the still haven't received a response from the other vendors I emailed. Thumbs up.
i ordered an RPS clutch from HPF about a week and a half ago. Just paid for normal ground shipping, got to my house in about a week. No problems what so ever (tho some how I was assuming a clutch kit came with a throw out bearing but mine didn't, no big deal i guess)
what each "kit" comes with is totally dependant on the manufacturer- RPS includes nothing, SPEC includes everything, etc. don't forget to replace the snap rings on the TO bearing....
Well, being in the industry and a former employee of HPF, I can say it's difficult for every order to be 100%, in stock, ship on time, correct part shipped, etc. A lot of the time HPF processes the order, payment, verify product availability and sends a purchase order for product shipment. After that point it's in someone else's hands, and is difficult for HPF, or any company to control what happens after that point. These things happen to all companies, be it MVP, Titan, Suprastore, SP Engineering, etc. Also, HPF has over 70,000 parts online, which makes it extremely difficult to keep every single part in stock and/or readily available from a warehouse or even the manufacturer. One thing that makes it difficult is when HPF's vendors and manufacturers lie when they just don't know when a part will be available, or inventory is off and is not verified, which is relayed to the customer.
I also read someone saying that Supras are a small portion of HPF's sales, which is correct. Maybe 2-3 years ago when pretty much 90% of the online parts were supra parts, it was, but now it's grown into a well diversified parts distributor selling parts for imports and domestics, and carry more manufacturers than many, if not all, other performance parts distributors.
Me, I've always been a car enthusiast, so I enjoyed spending time on the phone with fellow MK3 supra owners, just chit-chatting or helping to solve a problem--even though the management didn't like it if I wasn't selling something. Oh yah, and I wasn't commission based, so that's not why I spent all that time trying to help out. Even before HPF, I would spend a lot of my personal time to do what I could to help out, and have made quite a few friends in the supra community, and i think becoming a member of HPF helped me reach a lot more people. So far, to me, It looks like jeff is doing a very good job. Good luck to you Jeff.
Thanks,
I also read someone saying that Supras are a small portion of HPF's sales, which is correct. Maybe 2-3 years ago when pretty much 90% of the online parts were supra parts, it was, but now it's grown into a well diversified parts distributor selling parts for imports and domestics, and carry more manufacturers than many, if not all, other performance parts distributors.
Me, I've always been a car enthusiast, so I enjoyed spending time on the phone with fellow MK3 supra owners, just chit-chatting or helping to solve a problem--even though the management didn't like it if I wasn't selling something. Oh yah, and I wasn't commission based, so that's not why I spent all that time trying to help out. Even before HPF, I would spend a lot of my personal time to do what I could to help out, and have made quite a few friends in the supra community, and i think becoming a member of HPF helped me reach a lot more people. So far, to me, It looks like jeff is doing a very good job. Good luck to you Jeff.
Thanks,
I ordered 6x MSD Dis Coils from HPF last week they took a few days to get to HPF I got notification from HPF that they'd shipped and 2 days later they've touched down in Australia! 
All of my dealings with HPF have been professional with all e-mail answered promptly!
I have another 5k+ order outstanding as there was a 6 week wait for the Pauter rods to be made but I was informed this was the case and can't thank Amber and Jeff enough for making this happen!
I won't hesitate to use HPF for future purchases as they have all the bases covered price shipping and service!
All of my dealings with HPF have been professional with all e-mail answered promptly!
I have another 5k+ order outstanding as there was a 6 week wait for the Pauter rods to be made but I was informed this was the case and can't thank Amber and Jeff enough for making this happen!
I won't hesitate to use HPF for future purchases as they have all the bases covered price shipping and service!