Doat;1971619 said:
Yea I kind of figured they were just trying to get me to leave when he was talking about radial drag I was like uhh I doubt that would make my steering wheel crooked.
My car does have airbags or air bag as far as I know lol. I wish I knew how to do it myself because I really was looking up how to do alignments and I couldn't find any instructions that would help with MK3s they were all on SUVs and newer cars.
I would go back to Firestone and tell them to keep the wheel straight and fix it but they take quite awhile to do it and I don't really have an hour to spend there also it's been awhile since I last went so I am out of warranty and they will probably hide behind that. I just want to find a better shop and chalk it up to do better research next time.
Yeah. I had this problem with my alignment a few months ago. I went to Firestone and paid for a lifetime alignment. The took the car in the shop, aligned it, and gave me the print out showing it was in alignment. As soon as I left the shop I knew something was wrong. The car pulled to the right and the wheel was definitely not straight. I drove it like this for a few weeks until I couldn't stand it anymore. I went back, and made an appointment for 8 o'clock in the morning the next day.
I dropped the car off and had someone pick me up the next morning. I expected to have the car back by noon or so since there were very few people there. By 4 I still did not have the car back so I drove by and found the car still sitting where I had left it. Needless to say I wasn't happy.
At 5 I called them and they said the car was just finished and ready to go. While I was waiting in line to pick up my keys I see my car back in the shop up on the rack. At this point I almost exploded in the shop. They had had the car for 9 hours and still weren't done. I had made an appointment for a reason. The manager said the car is still pulling so the guy was rotating the tires to fix it. I didn't want the tires rotated but at this point all I really wanted was my car back. Then when they finished and said the car was good I asked to have the printout from the alignment machine. The guy told me the computed died right as he went to print it. Yeah right... I certainly won't be taking the Supra there again, a different Firestone in my area will get my business from now on.
The strange thing is my dad takes all of his cars there on the weekends and has had nothing but good service, but the two times I took my car there were during the week and the first time they did it wrong and the second time it took them 10 hours to fix it. There is certainly a discrepancy between the weekend crew and the weekday crew. I had my tires mounted at a different Firestone in town about two years ago and they were great. The manager and I talked about my car and his previous cars and it was a good experience.
Maybe you should try a different Firestone in your area Doat, I'm sure there are several in the Houston area. I think we have four in my area. The service may be much better at a different Firestone.
