I just got a package from suprasport UPSed and had to pay a extra $22.28 on top of what I paid SS for shipping for them to accept the box.Do they get a cut from UPS on that or what the USPS wanted $2.79 for the same package....JUST BITCHIN.. Yes and I did complain to SS.(like that helps) Later Barry
U.S. Canada shipping by suprasport
- Thread starter dylan
- Start date
It was to cover the cost for Customs I think. UPS is not the best way to ship across the border. Not really the fault of SS for that.
Customs charges. Always use USPS when possible. Suprasport is not responsibe. Though they should have warned you.
UPS adds there own charges to the canadian customs. This is a borderline crime but its still allowed to happen. This also happens with FedEX. Instead of going to through canada customs it goes through UPS customs. So they place a charge for inspecting it. Which should be transferred to the government or something because why should we pay for a service being performed FOR THE GOVERNMENT.
Ask companys to mark it as a gift or sample. Or mark down the value. Marking down the value voids insurance and you will get nothing if its lost or destroyed.
When it is shipped by USPS you just get the canadian taxes on it which isnt nearly as much as the charges laid from ups/fedex.
I ordered new hood struts from Suprasport and i had a $50 extra charge somehow. So I paid %50 more out of nowhere. I called ups and they said the charges were correct. It was shady the way they were listed on the invoice too.
Anyway remember. Always ship USPS.
Disadvantages of usps though: It will take a bit longer, It changes hands more, and canada customs people are more likely to damage shit in my experience. But this has happened to me rarely.
UPS adds there own charges to the canadian customs. This is a borderline crime but its still allowed to happen. This also happens with FedEX. Instead of going to through canada customs it goes through UPS customs. So they place a charge for inspecting it. Which should be transferred to the government or something because why should we pay for a service being performed FOR THE GOVERNMENT.
Ask companys to mark it as a gift or sample. Or mark down the value. Marking down the value voids insurance and you will get nothing if its lost or destroyed.
When it is shipped by USPS you just get the canadian taxes on it which isnt nearly as much as the charges laid from ups/fedex.
I ordered new hood struts from Suprasport and i had a $50 extra charge somehow. So I paid %50 more out of nowhere. I called ups and they said the charges were correct. It was shady the way they were listed on the invoice too.
Anyway remember. Always ship USPS.
Disadvantages of usps though: It will take a bit longer, It changes hands more, and canada customs people are more likely to damage shit in my experience. But this has happened to me rarely.
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read my shipping thread in the for sale section. UPS charges horrendous brokerage when bringing packages into Canada from the US.
Agreed, UPS is the WORST way to ship to anywhere outside of the USA.
Hell, it's cheaper to send it FedEx overnight. I try to get everything shipped USPS.
Hell, it's cheaper to send it FedEx overnight. I try to get everything shipped USPS.
yeah, every time I order something from the states with UPS, I get like 100 dollars added on top of everything.
Ditto on using each countries national carrier usually it's only + a day or so and always cheaper!
JustAnotherVictim
Supramania Contributor
It wasn't when Jayhall shipped a hg to me. 
Took 3 weeks and I asked for 3-5 day shipping.
Don't know wtf they were doing.
Took 3 weeks and I asked for 3-5 day shipping.
Don't know wtf they were doing.
JustAnotherVictim said:It wasn't when Jayhall shipped a hg to me.
Took 3 weeks and I asked for 3-5 day shipping.
Don't know wtf they were doing.
It might have been held up at the border. Either because the paper work had an error, it was near or on a holiday, or they were trying to get into contact with you or the sender before it was allowed through.
JustAnotherVictim said:It wasn't when Jayhall shipped a hg to me.
Took 3 weeks and I asked for 3-5 day shipping.
Don't know wtf they were doing.
ya they fucked that up real good. Im just glad that they agreed to give your money back for shipping, i mean at that point what eles can you do?
JustAnotherVictim
Supramania Contributor
Haha, yea I had that happen to another package once.
It was in Nevada, then Washington, then Oregon back to Nevada then to me.
It was in Nevada, then Washington, then Oregon back to Nevada then to me.
or that lol. Ive never had that happen to me. I guess it was put on the wrong truck at one time or another
Suprasport probably doesnt know about this. Im sure UPS doesnt tell the shipper that they are going to rip orr the receiver. I would inform SupraSport of what happened, i would be complaining the them, as they did nothing wrong. That way they will know in the future. If you really want to save yourself some trouble find a cross boarder shipping address and use that. I bet ive saved close to $1000 in shipping alone picking it up, and clearing it through customs myself
Jayhall said:
Of course Suprasport DOES know about it. Any vendor that deals with intl shipping knows about it, and there's nothing that can be done on their end. When it comes to UPS especially, UPS will take it upon themselves to mark values up to "recommended" values when they think something seems too low...then charge brokerage fees on that figure. With them, it doesn't matter how low the declaration value is - You're going to get screwed.
It's illegal but nothing can be done about it. They never got the signature from the receiver beforehand agreeing to the brokerage charges...But at the same time, they now have your package, so what are you going to do? It's a scam and a half...ALWAYS use USPS.
mc_h said:
So when shipping with UPS, they tell you "when the package is delivered we are going to charge the reciever "brokerage fees" that will be a rediculous amount":sarcasm: Its not the vender fault this happened. They arnt charging you the money. At worst they are simply not informed. The only thing that can be done is informing the vendors what UPS is up to. Complaining to them would be putting the fault on them. Many companys that ship alot of items have a deal with a shipping company,they pack it up, label it and everyday UPS, FEDEX, whomever shows up and picks up their packages.
mc_h said:
if thats what you think then you really should open your mind about this. One thing that can be done is informing the vendors what UPS is up to. Complaining to them would be putting the fault on them. Many companys that ship alot of items have a deal with a shipping company, they pack it up, label it and everyday end UPS, FEDEX, whomever shows up and picks up their packages. They might not even care, how many of their shipments go International? %1? I recall a vendor on this very board stating they would no longer sell to canadians becasue of this exact issue.
Another thing to do is use a cross boarder shipping address. Im telling your from personal experiance, this is the best way to deal with international shipping between Canada and the US.
But other than those two things, your right, nothing can be done:cry:
They definetley know. But they also know theres nothing they can do about it because any way around the fees is technically illegal. But it should be in there "terms and conditions" that they aren't responsible. Which it isn't