First, my buddy Kerry had his mk4 there awhile and when he received it back it had parts missing (don't know what exactly) and a hacked up wiring job. Ace (tekimp) well he can only begin to tell you about his experience. My problems have been with customer service my car was tuned there and the only way I was able to get a copy was for one of my local friends to go by and actually tell them to send it to me. That alone is enough for me to not want to deal with them, not to mention the countless times they've not called me back regarding either this or that. I understand they can get busy but if you cant talk to the customer, then you cant get the sale...