:cry:
What am I to say?
They're EXTREMELY busy.
Dropped the car off two Monday's ago. Was told they would diagnosis it that Tuesday or Wednesday, it wasn't quite diagnosed. Rather, when I called on Friday evening (1 hour prior to closing) they were just pulling it in the shop. Then on Saturday, I asked what they found wrong... it felt like they had not checked a thing, but rather told me what they could do to fix the things that I had initially said were wrong with the car.
Thus, we came to the price for the ECU, new Harness, replacement of rear main seal, etc. $4000 ~ $4200.
Upon agreement, they said they would get "Hot and Heavy" on the job on Monday and that it SHOULD be done on Friday or Saturday.
I wrote an e-mail to get some questions answered later this past week, Wednesday I believe.
Friday, I called and found they were still working on installing the new wiring harness. They said it should be done by Saturday, if nothing goes wrong.
Once again, called Saturday, and... was told it should be ready that evening if nothing went wrong and they would call me if it was ready. The shop closes at 5:00 p.m. on Saturdays.
After 3:30 that day, I drive out there, having not received a call. 4:30 p.m. Halfway there, I get a call and hear that the car is not done.
The shop closes, but someone stays behind to, "close the shop."
We get there at 5:37. Look at my car and what do we see?
NOTHING!
It was lifted, so I couldn't tell what was done.
YET! I could clearly see, the main differential bolts were removed, they said they couldn't get the bolts to line up right... so the job was waiting to be completed.
The drive shaft was on the floor. Glove box on the floor. A couple miscellaneous bolts here and there....
ALSO! It wasn't the rear main seal that was bad... now they are telling me that it's the front main seal?
HOW DOES THAT HAPPEN? Can oil travel that drastically to where you cannot tell if the front or the rear main seal is busted?
They said the car was so muddy underneath when they pulled it in, that the couldn't inspect it properly. When I looked at the bottom of the car while I was there... I only saw light... VERY LIGHT mud on the tires. I know they didn't try to just "detail" the bottom of my car now... come on.
So... what to do? Can't pick up the car this week. Leave to Texas for Turkey day Wednesday evening. Won't be back till Sunday Evening. Dunno how busy work will be.
It all feels wrong. It totally feels wrong. I mean, the owner told me when it would be ready. The guy is really good, his workers are good. Yet, when the person goes against his word... that's just horrible.