Mad mad mad

[mkiii222]

Hate to say it but I agree with shaeff and JJ.

If there was enough already wrong with the car that a 5 minute 'spirited' test drive caused that much damage then you'll have a very hard time proving that the shop did anything wrong. Or at least proving that they did enough to cause them to have to pay for the damage.

 

[SideWinderGX]

Hate to say it but I agree with shaeff and JJ.

If there was enough already wrong with the car that a 5 minute 'spirited' test drive caused that much damage then you'll have a very hard time proving that the shop did anything wrong. Or at least proving that they did enough to cause them to have to pay for the damage.

Wrong, because the shop shouldn't have taken it on the 5 minute test drive in the first place.

They did something they shouldn't have, they have to bite the bullet. The moron driving the car should've realized this before he romped on it throughout the neighborhood.


Out of sight for 10 minutes? Holy hell, I would've strangled the guy.

 

[mkiii222]

Wrong, because the shop shouldn't have taken it on the 5 minute test drive in the first place.

They did something they shouldn't have, they have to bite the bullet. The moron driving the car should've realized this before he romped on it throughout the neighborhood.


Out of sight for 10 minutes? Holy hell, I would've strangled the guy.

Why shouldn't a shop road test a car they just aligned? This is common practice at any shop. Are they just supposed to assume the alignment is close enough and give it back to a customer only to have it come back 10 minutes later?

 

[shaeff]

Every shop in my area takes cars for a test drive afterward. That's why i don't leave my cars at any shops, ever.

Only things I bring my car to shops for would be alignment, (and I test it afterward), and inspections. Everything else, I do at home.

 

[Supracentral]

During the exceptionally rare moments that someone other than me works on any of my cars, the shops are informed well ahead of time that there will be no test drives.

None. Period. End of story. You don't like those terms, I take my business elsewhere.

It's "traditional" for mechanics to take test drives. If you don't go out of your way to tell them not to, they are going to.

 

[KMinAF]

Interesting issue, A good technician will always check his work. As an employer, I found it difficult to find technicians that can be trusted with a customers car. I learned there are technicians which are professionals that take their job seriously, are always learning,improving their skills and respect the owner and his vehicle, then there are "mechanics" who are the parts changers, flat raters and butchers. These kind of stories are frustrating because they taint even the good shops.

 

[dumbo]

Hammer mechanics

Regardless I think a valuable lesson was learned here.

Does your turbo have any warranty?

Id say the test drive took so long so he could go somewhere to get up to speed, and I don't think ten minutes is that unreasonable. Sorry for your loss man, and good luck.

 

[SideWinderGX]

Why shouldn't a shop road test a car they just aligned? This is common practice at any shop. Are they just supposed to assume the alignment is close enough and give it back to a customer only to have it come back 10 minutes later?

I agree with you that mechanics/techs should quality check their work. I disagree with the way this specific mechanic/tech checked his work. A cruise two blocks down the road and back would be sufficient, or I'd give the owner shotgun privileges for a 60 second cruise around the block.

 

[Doward]

I have one gentleman at Sears that does the alignments on my cars. There is NO test drive afterwards

 

[Frankenstien]

I think that if a car needs a test drive after an alignment, something is wrong. I've done several alignments on both mine and customers cars and never had one turn out bad. I can see a test drive after brake work or A test drive for an alignment is an excuse to take the customers car out for a joyride, nevermind it being an obvious statement to the customer that the tech doesn't trust himself or his alignment machine.

 

[IJ.]

I specify NO TEST DRIVE if my car goes anywhere for work.

 

[EcNo]

well update----

I spoke to the shop manager this morning. We went at it over the phone he just kept repeating "my guys dont beat on customers cars" and he was like that car was leaking oil from more places than just the turbo blah blah blah. If the car was untuned why didnt you inform the guys of that? And you had your car on my lift and wernt charged? I'm expecting this car out of my lot by the end of the day.

Needless to say hes a jerk. Ive contacted a lawyer. My mechanic is comming over tomorrow to inspect wtf happened. I'm in the middle of filing with the corporate offices. I just dont have the money to re-redo a turbo then pay for the installation again. after this is all said and done im seriously considering going back to NA and leaving it. headaches:3d_frown: