Spoke to zeitronix and they walked me through a series of steps to make sure that it was not anything simple. I have checked power connection and I'm getting 12v. So at least it should show some connection and I'm getting nothing. No tps, no rpm nothing. I have serial to usb port and it is connecting ok. It is connected to the right port checked several times. After running through all this they told me to send the unit to them and it came back good connected just fine. Replaced sensor just in case but still nothing. I even tried it on three different computers. Mapecu works and connects just fine with the same cable, same port and everything. So any help would be great. Something I might be over looking. Anything. Thanks