To save from a long story, bought a set of set of really rare Blitz wheels, knowing at the time of purchase two had minor cracks. Take them to be repaired/refurb'd, wait a MONTH for them to be finished, all along the only updates I would get would be "They are working on them, call me back around 4." When I finally get a hold of someone that can give me an update he tells me to come pick them up Friday (Last Friday, day after Thanksgiving.) they'll be done. So I'm like sweet, finally get them back, so the long wait, while annoying is pushed aside cause I understand things happen.
Fast forward to today, I walk out of the shop I work at to goto lunch and happen to see my manager outside looking at my car. I walk over and see the car leaning badly to one side. Both right side tires are flat. I instantly look for slashes as we had been having issues with that in the recent past mainly directed at management and done by a single disgruntled former employee. No cuts, valve stem needles (Unsure of proper name.) are still there. Leave work early to go home and try to figure something out while I still have daylight left. Take both right side tires off and go over them with water . . . Sure enough on both the wheels that had cracks repaired, were leaking air. One from where they had ground down the weld, leaked in several spots, and another from where the weld had not been completely repaired. Mark both spots, put everything back together and head to Tire Kingdom to get the TT rims back on the car with the tires that were on the Blitz wheels so I can get the work tomorrow.
It gets better, get to TK, dude pulls my car around, and into the bay, and as usual I go stand outside the bay watching everything the guy is doing. Right away, first Blitz wheel off the car, guy puts it face down on the tire removal machine. I noticed it outside, but didn't immediately think anything of it. Mainly because I just couldn't believe anyone could be that stupid to not think it might damage the wheel doing it that way. I just kept thinking there is just no way, maybe the machine is different. Nope, the wheel is scratched, mainly on the outer lip area, super close to where the wheel lip meets the tire. Not major, but still fucking pisses me off, just got them back from being refinished, and not even a week later, hell 3-4 days some fucking jack off already fucked one of em' up. I'm going in tomorrow to see the Manager but doubt anything useful will come of it, other than my money back for the service they did tonight.
I'm honestly just sick thinking about the entire ordeal, and the fact that now not one but two shops have dropped the ball. Now I have to drive an hour back to the shop that originally did the repairs, get them to fix what they forgot to check for before giving me back the wheels, and find somewhere else to mount them on the car again when ready. It just boggles my mind, every time I take the car to a shop, or have a shop do work for me. I leave, or find something later that just makes me shake my head in disbelief.
Guess it ended up being kind of a long story anyway, oh well. I feel a bit better having ranted it, and gotten it off my chest. You guys out there that have shops and, do good work for people even when they bitch about how much it cost. Keep doing what you do. You are in the minority.
Fast forward to today, I walk out of the shop I work at to goto lunch and happen to see my manager outside looking at my car. I walk over and see the car leaning badly to one side. Both right side tires are flat. I instantly look for slashes as we had been having issues with that in the recent past mainly directed at management and done by a single disgruntled former employee. No cuts, valve stem needles (Unsure of proper name.) are still there. Leave work early to go home and try to figure something out while I still have daylight left. Take both right side tires off and go over them with water . . . Sure enough on both the wheels that had cracks repaired, were leaking air. One from where they had ground down the weld, leaked in several spots, and another from where the weld had not been completely repaired. Mark both spots, put everything back together and head to Tire Kingdom to get the TT rims back on the car with the tires that were on the Blitz wheels so I can get the work tomorrow.
It gets better, get to TK, dude pulls my car around, and into the bay, and as usual I go stand outside the bay watching everything the guy is doing. Right away, first Blitz wheel off the car, guy puts it face down on the tire removal machine. I noticed it outside, but didn't immediately think anything of it. Mainly because I just couldn't believe anyone could be that stupid to not think it might damage the wheel doing it that way. I just kept thinking there is just no way, maybe the machine is different. Nope, the wheel is scratched, mainly on the outer lip area, super close to where the wheel lip meets the tire. Not major, but still fucking pisses me off, just got them back from being refinished, and not even a week later, hell 3-4 days some fucking jack off already fucked one of em' up. I'm going in tomorrow to see the Manager but doubt anything useful will come of it, other than my money back for the service they did tonight.
I'm honestly just sick thinking about the entire ordeal, and the fact that now not one but two shops have dropped the ball. Now I have to drive an hour back to the shop that originally did the repairs, get them to fix what they forgot to check for before giving me back the wheels, and find somewhere else to mount them on the car again when ready. It just boggles my mind, every time I take the car to a shop, or have a shop do work for me. I leave, or find something later that just makes me shake my head in disbelief.
Guess it ended up being kind of a long story anyway, oh well. I feel a bit better having ranted it, and gotten it off my chest. You guys out there that have shops and, do good work for people even when they bitch about how much it cost. Keep doing what you do. You are in the minority.