I'm pretty pissed off. eBay issue.

[87nasupra]

I agree, with both sides of the arguement.

If the guy wasn't so ready to jump on it because of the TITLE said, maybe he would have read the discription, wouldn't have bid on it. If you had not put "gps" or put it like "gps ready" in the discription, regardless of what was sold or being sold, it would have gone alot different. He might have just passed it by saying "thats not what I want".

Either way both you guys lost.

My 2 cents. Dont throw anything at me. I TOO have been the seller and buyer when it came to things like this.

 

[iwannadie]

Batteries aren't usually included because if the item sits long enough the batteries can explode, or leak...

honestly, reading your description, it IS your fault for listing GPS in the title, you could have worded it as "GPS ready," I personally would be pissed at you as well..

I agree, it should say "GPS Ready" in the title. Just because within the ad it says "input for a compatible Kenwood navigation system" does not make it clear enough after listing it with a title saying GPS. He could have seen GPS in the title then read the entire ad and went right past the kenwood navigation thinking it was something entirely different.

He should have asked before hand but it is not entirely his fault either the ad appears misleading and is a loose-loose situation.

 

[whitemike]

I agree, it should say "GPS Ready" in the title. Just because within the ad it says "input for a compatible Kenwood navigation system" does not make it clear enough after listing it with a title saying GPS. He could have seen GPS in the title then read the entire ad and went right past the kenwood navigation thinking it was something entirely different.

He should have asked before hand but it is not entirely his fault either the ad appears misleading and is a loose-loose situation.

So again we're back to the example of "T4 Turbo 1200hp" .. I'm going to purchase one now since I can get 1200hp out of it.

 

[RPSil13]

you seem to have a lot of problems buying and selling stuff... hmmm
check your mirror to see the problem

 

[whitemike]

you seem to have a lot of problems buying and selling stuff... hmmm
check your mirror to see the problem

Oh, I have a lot. Thanks for the insight. I have 11 positive on eBay and 15 positive on here. Let's not get personal here.

 

[iwannadie]

So again we're back to the example of "T4 Turbo 1200hp" .. I'm going to purchase one now since I can get 1200hp out of it.

Well you posted here looking for opinions and I gave you mine, it's not my fault I don't agree with you. This whole problem would have been avoided had you worded the title properly. You wanted to create a title that would draw in more search hits. It's common on craigslist and other places to see 50 common words thrown in just to boost search hits even if they have no relevance to the item being sold.

"GPS Ready", "Additional components not included are needed for GPS features"

 

[Supracentral]

Tone this shit down a notch people. There's absolutely no reason for anyone to start a fight in here...

 

[whitemike]

Well you posted here looking for opinions and I gave you mine, it's not my fault I don't agree with you. This whole problem would have been avoided had you worded the title properly. You wanted to create a title that would draw in more search hits. It's common on craigslist and other places to see 50 common words thrown in just to boost search hits even if they have no relevance to the item being sold.

"GPS Ready", "Additional components not included are needed for GPS features"

Character limit. Your second suggestion wouldn't fit even if I wanted to use the entire title capacity for it.

Your craigslist example I feel is evidence in my defense. If it's such a common practice to throw in search keywords, why would you use it as solid proof that that's what is included in the box?

The bottom line is that he should have CLICKED the title, and read the description. Why anyone wouldn't do this before *offering* $200+ for something is just foolish.

Mike

 

[S.A. supra]

So again we're back to the example of "T4 Turbo 1200hp" .. I'm going to purchase one now since I can get 1200hp out of it.

You just don't get it. It's not a who's right and who's wrong issue. It should be a what can I do different next time. And if you listen to what people are saying your next transaction should be a smoother one.

 

[whitemike]

You just don't get it. It's not a who's right and who's wrong issue. It should be a what can I do different next time. And if you listen to what people are saying your next transaction should be a smoother one.

I'm absolutely taking your opinions into consideration, and next time for sure I won't do the same thing because (if for no other reason) I don't want to draw an idiot like this out of the woodwork again. Of course I know that including "GPS" in the title is a practice like "batteries not included" or something like that, but the fact is that it's common enough to where people shouldn't be fooled by it. It's not meant to trick anyone, just to draw you to my item. In no way was I trying to trick anyone into buying my item. That's crazy.

I do appreciate all the comments and suggestions.

Mike

 

[bmoss85]

I see it as the buyers fault, bottom line he should've read the discription. I just did a quick search on ebay and came up several of those units listed the same way, but I actually read the discription. Odds are this isn't this buyers first time buying something when he didn't really know what he was getting. Too bad for him I say, he should've paid more attention.

Also when dealing with the public you have great odds of dealing with an idiot.

 

[iwannadie]

I'm absolutely taking your opinions into consideration, and next time for sure I won't do the same thing because (if for no other reason) I don't want to draw an idiot like this out of the woodwork again. Of course I know that including "GPS" in the title is a practice like "batteries not included" or something like that, but the fact is that it's common enough to where people shouldn't be fooled by it. It's not meant to trick anyone, just to draw you to my item. In no way was I trying to trick anyone into buying my item. That's crazy.

I do appreciate all the comments and suggestions.

Mike

Just to be clear, I wasn't saying you were intentionally trying to trick someone into believing it has GPS capability out of the box. Just the way it was presented could be misunderstood. The simpler things are the less chance of confusion. My suggestions weren't meant to be in the title as they are too long. If anything GPS should have not been in the title or shown as GPS Capable or something. Also, just because a ton of people abuse a certain tactic to sell something doesn't mean it's a good tactic, I think.

I also thought ebay was advanced enough that it searches descriptions not just titles but I could be wrong?

 

[IJ.]

Sorry but I'm in the it shouldn't have been in the title if it's not GPS equipped camp, you could have put "GPS ready" in the description and saved all of this drama.

 

[bmoss85]

Sorry but I'm in the it shouldn't have been in the title if it's not GPS equipped camp, you could have put "GPS ready" in the description and saved all of this drama.

Well its like when you see a commercial for a chevy cobalt, they use an ss model in the commercial with al the trimmings doing really cool stuff. Then they say prices starting at 14,999, what they dont tell is that is the stripped down version with nothing fancy at all. I see it as a good way to draw customers, but in the end its up to the customer to read the details of what they are buying so they know the difference between getting a base model and an ss model.

 

[Supracentral]

I see it as the buyers fault, bottom line he should've read the discription. I just did a quick search on ebay and came up several of those units listed the same way, but I actually read the discription. Odds are this isn't this buyers first time buying something when he didn't really know what he was getting. Too bad for him I say, he should've paid more attention.

I'm actually siding towards this point of view, but:

Also when dealing with the public you have great odds of dealing with an idiot.

I'm also well aware of the idiot quotient out there... I also go well out of my way to highlight points like this in bold in the full item description to avoid problems like this. I've got 85 positive feedbacks on ebay and only two negatives as a seller. One was a guy who claimed his package was lost, however he got a 100% refund and still left negative feedback. The other was someone who said he didn't get the package, but I had a UPS receipt to prove that he did get it and sign for it.

I'd write this whole thing off as a lesson learned Mike, and adjust in the future.

 

[iwannadie]

Well its like when you see a commercial for a chevy cobalt, they use an ss model in the commercial with al the trimmings doing really cool stuff. Then they say prices starting at 14,999, what they dont tell is that is the stripped down version with nothing fancy at all. I see it as a good way to draw customers, but in the end its up to the customer to read the details of what they are buying so they know the difference between getting a base model and an ss model.

No, they would clearly(small print) state that price is for the Base model.

 

[bmoss85]

No, they would clearly(small print) state that price is for the Base model.

Just as he put in his discription that it was GPS ready.

But this topic has been beat to death already, so really no point to continue this debate any longer.

---------- Post added at 08:02 PM ---------- Previous post was at 08:00 PM ----------

I'm actually siding towards this point of view, but:



I'm also well aware of the idiot quotient out there... I also go well out of my way to highlight points like this in bold in the full item description to avoid problems like this. I've got 85 positive feedbacks on ebay and only two negatives as a seller. One was a guy who claimed his package was lost, however he got a 100% refund and still left negative feedback. The other was someone who said he didn't get the package, but I had a UPS receipt to prove that he did get it and sign for it.

I'd write this whole thing off as a lesson learned Mike, and adjust in the future.

I had the same thing happen once, buyer says he never received item, too bad he signed for it himself. Presented him with the evidence and never heard another word out of him.

 

[whitemike]

I'd write this whole thing off as a lesson learned Mike, and adjust in the future.

Already done. Item relisted and sold and I actually sent a message to the buyer and clarified everything to make sure he knew what was going on. I put it as buy it now so I didn't have to wait the seven days.

Thanks

Mike

 

[Poodles]

The real issue is how ebay's search function works. You HAVE to list items like that to get them to show up properly in searches.

 

[Jeff Lange]

Not really. Putting "GPS Ready" in the title would have provided the same search results.

Jeff