i got punked

[LuvMySilverSupra]

my infiniti is coming up on 37500 miles, and that means oil change, brake inspection and suspension inspection. going up to sac to see the race so i got the check up done today. woke up, took off the intake (put stock back on for warrenty) and i went to the dealer. i asked him, they wont drive it anywhere right? no joy riding? oh no no no, were not like that here. ok, well i wrote the miles anyways.

so i go home, come abck and pick up the car. dropped it off with 171.1 on the trip, got it back 174.3..... i fuckin knew it, told the service manager that i was pissed (unfortunatly i had already paid otherwise i would have refused) anyways, my next service is free and i get a free detail coupon but damn, so muc heffort into keeping it mint and some prick beats the hell out of it going around the block a few times...sucks to know someone was doing that to my car. i told em i was disapointed with this, honda, ford, i could understand since they're shitty companies anyways, but infiniti is supposed to be luxury high class shit.

oh well, fuck dealerships, only went because my warrenty

anyone else been dicked by car places like this (besides toyota charging an arm and leg for parts or service)

 

[drunk_medic]

Parts/service is the only thing. The local parts counter is a rip-off compared to Curt Aigner and Jeff Watson. Even after shipping, I'd save around 20% on parts if I buy through them instead of local.
I also paid more for installation on my $450 TRD sport clutch than I did for the part.

 

[mcpcola]

Mitsubishi is the same way while my Lancer is not an Infiniti My car is still my baby and I don't like people messing with it. Well i had a sensor go out in the auto tranny which caused it to lock up while i was on the interstate like tires locked and slide about 200 feet so they tell me that they are going to replace the tires tranny and axles do to possible damage. well it took them a week which i had to pay the insurance on the rental car as they only cover the car it self. When I go to pick it up I notice that the rims have be rotated because of the tread pattern is Uni-directional and they were on backwards. So i ask them to see the old tires and tranny well they couldn't find them said that they must have been picked up. Now i know better than that so I looked the tranny over good and found that it was the same tranny that was in the car the day i bought it new due to the fact that the Vin number was on it and a replacement tranny would have a different one and the tires where aftermarket 18's and i know that all they did was rotate them. Long story it took me contacting two transmission shops and the regional manager to get them to do the work that they said needed to be done.

 

[Stanzaspeed]

better buisness beureau? should have reported those bastards.

 

[SupraMario]

holy shit, is that right 3000 miles?
dude thats not cool at all.

 

[Stanzaspeed]

holy shit indeed, 3k! i never read the exact mileage but thats nuts! id be going nuts if they put mileage like that on my car! :icon_evil

 

[IJ.]

2/10's maybe

he said around the block........

 

[SupraMario]

Lol i checked the wording agian and its TRIP not the tach. its only like 3 miles but still.

 

[Stanzaspeed]

3 miles seems better than 3k! i was thinking that they must have made it a company party or somethign, driving his car around! still 3 miles is a bit much for "service" did they use your car to pick everything up needed for the job? lol!

 

[LuvMySilverSupra]

holy shit, is that right 3000 miles?
dude thats not cool at all.

just 3 miles. i based if off the trip meter because it does it in tenth's of a mile. 3 miles would be pretty hard to do in the dealer lot, especially since this one is pretty small. i know they were joy riding and i know they beat the hell out of it. this is somewhat of a lower end infiniti dealer, all base model g35's, mine was the only one in the whole place with navi, much less aero/wheels and premium package as well

Mitsubishi is the same way while my Lancer is not an Infiniti My car is still my baby and I don't like people messing with it. Well i had a sensor go out in the auto tranny which caused it to lock up while i was on the interstate like tires locked and slide about 200 feet so they tell me that they are going to replace the tires tranny and axles do to possible damage. well it took them a week which i had to pay the insurance on the rental car as they only cover the car it self. When I go to pick it up I notice that the rims have be rotated because of the tread pattern is Uni-directional and they were on backwards. So i ask them to see the old tires and tranny well they couldn't find them said that they must have been picked up. Now i know better than that so I looked the tranny over good and found that it was the same tranny that was in the car the day i bought it new due to the fact that the Vin number was on it and a replacement tranny would have a different one and the tires where aftermarket 18's and i know that all they did was rotate them. Long story it took me contacting two transmission shops and the regional manager to get them to do the work that they said needed to be done.

that is 10x more fucked up than what they did to me! did u know u can use your personal insurance when renting a vehicle? wouldn't have costed anything as long as you did ram into anyone.
but that reminds me of what happened to my coworker actually! she took her older model infiniti to a dealer for service, it needed a lot. a few gaskets and things. well they charged her a ton and told her they fixed everything. a week later driving across the bay bridge (very busy long bridge) the car breaks down. so she's stuck there pregnant 30 stories up above the water with tons of cars flying by. turns out the stuff they charged her so much to replace never got replaced. they just told her they did it and charged her. she filed a suit, ended up with some money and a new q45.

also, i remember reading on here (maybe SF) a guy took his supra to the dealer for an oil change because he had a coupon for a free one. came back later and picked it up, they told him it was all done. got home and looked under, it was the same oil filter he had on the car before he brought it in. he went back and they said they didnt change the oil because it was too hard.
:icon_bigg

 

[Joel W.]

if its a nice car, a savy mechanic can always find a way to test drive it, hahhaha, 3 miles? i would not blame the dealership per say but the mechanic that drove it.. if they did brakes, or suspension work?, the test drive was probably nessessary..and maybe even be a good idea..

 

[Loki]

Punked :chicken:

 

[ShagsSupra]

And if It wasnt for me he would of never known

Alsssoo His warrenty would of voided also cause I told him to remove the intake and he did so and the next day asked them if it would and they said yeh.


you owe me a debt of grattitude, or some head or somthing.

 

[Suprastic]

LuvMySilverSupra, why the hell are they trying to be nice by saying you get a free detail along with the next service free. I sold Infiniti's about 1.5 years ago for Infiniti here in Canada. For our service customers we lent them either a G35 sedan, a '03 M45, or an 04 I35. Even if we didn't have enough service cars we lent them a demo car on the lot (which of course was an Infiniti). Not only that, when the service was done, before they picked up their car, we detailed their cars at no cost. This was a must for every Infiniti that came in for service. As far as I knew, it was a part of the Infiniti loyalty service program that you agree to when upon signing the papers. Well, at least in Canada.

That is a very poor experience. If you weren't aware of what Infiniti offers above, you should seriously check it out.

The best experience of selling for Infiniti was the all expense trip to Pheonix for the debut of the new QX45. We also took out G-Coupes and tore them up around the track. The best 3 day event of my life.

-Dan

 

[tte]

This dumb guy at work paid almost $700 to the Ford Dealership to do a tuneup. Oil/ coolant change, electrical checked, exhaust checked...and so on...Part of the warranty tuneup schedule..

Cheers,
Roy

 

[Boostaddctn]

Well, when I took my C5 in to get serviced a month ago, I specifically told them to just do the maintance, which is similar to what they did w/ your infiniti. When I came back they told me they weren't done yet and to come back later. I came back later and caught this little fuck doing burnouts and doughtnuts w/ my vette, so I stood there watching, and when it came time to pay, I drove off w/o paying. Thats how you got to do it free oil change, free brakes, coolant and all this good stuff... aight peace

 

[kwnate]

Damn, I thought you got Punk'd by that Aston cuchy guy...

 

[LuvMySilverSupra]

WAIT WAIT WAIT, it gets better!!!!!!!!!

when i got home from the dealer, i parked the car and didnt drive it again. this morning i wake up to go pick up the gf for breakfast walking out ot my car, i see the right front wheel has a big black spot. i thought it was from them washing it, the tire cleaner stuff can run sometimes.
not a problem, i'll just wash it off. get some cleaner and look close...wait, this isn't something on the paint, this is what the rim looks like under the paint!! they stripped about 3 square inches of paint right off the rim.

so im pissed, look the car over, some of the weather stripping is falling off the driver side door, and there is an inch long scratch all the way to the metal on the front left fender.

this car had no blemishes at all 2 days ago, now it's fucked.

well im going to the dealer 9am tomorrow when the service desk opens to ask them what the hell their problem is.

LuvMySilverSupra, why the hell are they trying to be nice by saying you get a free detail along with the next service free. I sold Infiniti's about 1.5 years ago for Infiniti here in Canada. For our service customers we lent them either a G35 sedan, a '03 M45, or an 04 I35. Even if we didn't have enough service cars we lent them a demo car on the lot (which of course was an Infiniti). Not only that, when the service was done, before they picked up their car, we detailed their cars at no cost. This was a must for every Infiniti that came in for service. As far as I knew, it was a part of the Infiniti loyalty service program that you agree to when upon signing the papers. Well, at least in Canada.

That is a very poor experience. If you weren't aware of what Infiniti offers above, you should seriously check it out.

The best experience of selling for Infiniti was the all expense trip to Pheonix for the debut of the new QX45. We also took out G-Coupes and tore them up around the track. The best 3 day event of my life.

-Dan

i wasn't making a big deal about the miles, i know they beat on it, but i'm not one to make a fuss about things, especially when i dont have actual proof. i was considering asking them for a loaner, but it was a 2 hour wait, and like i said, i dont like to make a fuss. what u posted was the kind of service i was expecting from one of the higher end car companies. shit, $40k for a car and then to be treated like this when u go in for maitence? it's not right.

they said they would wash the car, no detail, but it looks like they cleaned the wheels and sprayed the car with a hose. windows look dirty, interior looks the same as when i brought it (spotless) and the exterior was clean to begin with. the wheels were the only thing not completely clean as they build brake dust fast, but everything else is washed 1-2 times a week.

tomorrow when i go, if they plan on fixing the wheel scratch and trim then, i'll ask for an m45 loaner because boostaddctn and 1jz-power were supposed to ride in my infin up to watch duane and matt go at it. now we might be a little late.


also, there was no need to drive the car at all. it was an oil change and inspections. they just look and measure tire tread, measure brake pads, check for loose or rusted exhaust, check suspension for any visible wear. they told me there would be no reason for the vehicle to leave the lot. suspension and exhaust was perfect, brakes and tires are all around 80%.

like i said before, this is a lower grade dealer, and i only went because it's 5 mins from my house. there is another one 20 mins away, the one i bought it from 45 mins away, and another 4 within an hour's drive. definatly wont be going back to this place, they can keep their free oil change.

 

[Suprastic]

LuvMySilverSupra, I had a black G35 coupe being delivered with the performace package. The litlle fuck nut lot kid used acid on the wheel to clean the and caused a black "runny" effect with was etched into the wheel. It looked like it was under the clearcoat, but it took the clear right off. Infinii covers their ass about this too, and specifically states NOT to uses acid on the 18" performance wheels. All for rims had to be relaced at a cost of $1200cad, becuase infiniti wouldn't warranty it. I wanted to kick that kids ass that day.

 

[streetknight]

wow dude sorry to hear u bitching about someone road testing ur car. when u go to a dealer ship they road test ur car just to make sure that everything is runing right. im tellling u this cause i work for toyota and have worked for lexus. i understand u think they were joy riding ur car. but i have been in customers cars with other techs, and about 1/3 of them are the one that go crazy sometimes. most of the times its up and down a few streets just to make sure its safe for u to drive. if they did any warranty work on ur car they are getting payed by the manufacture to road test ur car. i personally would rather have them drive it to see if ur cars safe to drive then have a wheel fall off on the customer.