This can't be good.
http://www.edmunds.com/insideline/do/News/articleId=123608
http://www.edmunds.com/insideline/do/News/articleId=123608
FREMONT, Calif. — An auditor at the General Motors/Toyota New United Motor Manufacturing (NUMMI) assembly plant here has filed a whistleblower lawsuit in Alameda County Superior Court, claiming management routinely ignored or deleted her reports of defects — including problems with safety equipment such as seatbelts and brakes.
The employee, Katy Cameron, had worked at the plant for 23 years, according to a report in the San Francisco Chronicle. She says she received special training in quality control and the spotting of defects, a position she held there since 1991. Her lawsuit claims her vehicle reports on the plant's production of the Toyota Corolla and Tacoma and Pontiac Vibe were not handled properly as far back as 2005.
Some of the problems Cameron says she reported were inadequate braking, engine oil leaks, broken seatbelts and steering alignment issues — some nine to 15 per vehicle on average. The lawsuit says that she eventually began turning in photocopies of the pencil-written reports "to make it more difficult for them to erase," and retained the originals.
The lawsuit claims that managers changed her reports to remove information about defects "in order to lower the daily Defect Per Vehicle," the paper reports. Cameron also alleges that her superiors at NUMMI threatened to fire her, demoted her twice and required her to take mental fitness tests. She is currently on medical leave.
The lawsuit was filed against Toyota, General Motors and the NUMMI plant.
What this means to you: Toyota's quality reputation has taken several hits recently. If these allegations are substantiated, this is a major chink in the company's armor. — Laura Sky Brown, Correspondent