suprastore.com problems??

boostaddict

New Member
Jul 23, 2008
96
0
0
connecticut
just wondering if anybody else on here has had problems with suprastore.com? i ordered the fpr install kit from them 2 weeks ago and still have not received. i ordered something not related to cars that is also out of calif 3 days later and received that 3 days ago. just seemed strange that it is taken this long to get. maybe its just me being impatient trying to get my car back on the road before i have to put it away for the winter. anybody elses opinion on this suprastore.com?
 

mazzer

Banned
May 3, 2005
438
0
0
43
st.louis,mo
yeah. call them, and don't bother with that automated crap. just talk to sales and they'll tell you what's goin on

my plug wires took almost a month to get , because they were waiting on a shipment from MSD
 

BrandonW

New Member
Jun 25, 2007
1,300
0
0
N.J.
i ordered the 7m-gte apexi intake from them and it took a week to get to me, it might have even been less then a week
 

Selz202

More than Regular Member
May 1, 2005
248
0
0
Black Diamond Wa
Are you guys mixing up suprastore and suprasport?

Mark Tozer has re-throned suprastore and is a complete asshat.

So transactions you have had in the recent past may have been fine, but lately and a long time ago are most likely horrible...
 

suprarich

Guest
Nov 9, 2005
2,187
0
0
ohio
Maybe it was not in stock. You should always call or email to see if a part is in stock if you need it quickly. It was also near Thanksgiving, so maybe Mark was gone for many days for Thanksgiving.
 

MK3.0dudeman

brian L.
Mar 12, 2007
1,628
0
0
North Jersey
ooo shit I think your stuff came to my house.The other day I got a box and upend it and it was a fpr kit for our cars.I'll give it to you for 65$ shipped.







































































Nah I'm just playing around LOL just give them a call
 

boostaddict

New Member
Jul 23, 2008
96
0
0
connecticut
well its been 2 1/2 weeks and still nothing i cant get a phone call through or anything i sent an email and still no response as far as im concerned ill never order another piece from this. i got no tracking number or anything
 

92nsx

Supramania Contributor
Sep 30, 2005
2,957
0
0
Clearwater, MN
Last time I ordered from them (eibach lowering springs) it took them less the 5 day to get to my door. Maybe they don't like you. JK
 

black89t

boost'en down 101
Oct 27, 2007
951
0
0
36
humboldt, ca
^LOL.



its ture. they might just not like you. :biglaugh: every time i have bought anything from them they have cut me a deal and shipped real fast (nurspec hks dp and intake). i did call and talk to someone each time. that was like a year ago too.
 

Supracentral

Active Member
Mar 30, 2005
10,542
10
36
A year ago their orders were being processed by Titan.

They are now their own business again....
 

boostaddict

New Member
Jul 23, 2008
96
0
0
connecticut
i finally just got through to them over the phone today they say they have to order it right from the manufacturer. which is fine by me just they should have stated that it was on back order instead of keeping a customer waiting in the dark
 

Fozbo

7M Love
Apr 4, 2005
290
0
16
Norman, Oklahoma
Sorry guys, just want to clarify, I accidentally was thinking of suprasport.com when I was talking about getting my maft-pro. No experience with suprastore.
 

92nsx

Supramania Contributor
Sep 30, 2005
2,957
0
0
Clearwater, MN
You fail, or else Jack dosent like you eather. JK

I have never waited more that 2 days for anything from Jack to be at my door. But he is also less than a hour away. Jack is also a member here on the board you could also nicely send him a PM and ask him ;) (pointing Jack to this thread)

As SC stated this thread was about suprastore.com NOT Jack and suprasport.com
 

bhmsupra

Supramania Contributor
May 29, 2008
529
1
0
It's Not Important Bro
Suprasport.com is tops in my opinion. Good communication, they return calls and e-mails, continue to support new inovative parts for our cars and have a really neat customer rewards program.

Suprastore.com, dont even get me started. I have first hand experience but will not air it here as my case may have been isolated and its not fair to judge them just on my issue.