For the record, I have nothing against SP. I just feel that it is difficult to reach them. Emails for me are the easiest way to contact anyone. Like I said before, the time difference from Guam to the states makes it worse. Just to give you a clue, if it were 12 noon on a Monday in Chicago, it is 4am here in Guam TUESDAY. Now if you have a website to promote your business and you have an email link on that site, I just feel it makes good business sense to stay on top of the emails after all you've increased you target audience (POTENTIAL CUSTOMERS) from your local area to the whole world. Just my 2 cents. So once again, I have nothing against SP it is just hard to reach them.