I hate computer troubles....

rakkasan

Currahee!!
Mar 31, 2005
2,997
0
36
55
Fort Campbell, KY
I bought a new 5 Gen Dell XPS 3 months ago. It's a rockin machine when it runs right, but I've been plagued with problems since day one.

I started working Saturday night because I commited to turning a set of drawings over today. I try to start my PC & I get the blue screen of death. Reboot yeilds an error message "Can not identify PCI-E socket". I call Dell, give them the symptoms, and they ask me to do a virus scan. :nono: I stay on the phone with them until 2:30am, get nothing accomplished, so I hang up & go to bed.

Yesterday, after church, I call them again. I ran test after test and I lost count of how many times I rebotted my PC after fifty, no shit. I have their asses on the phone until 6:00 this morning. After realizing that there was absolutely no way that I could uphold my commitment (first time ever in my 10 years of being self employed), I had had enough. I told them that if they didn't have a technician at my house with a new motherboard in his hand within 24 hours, I was going to video the garbage man throwing the PC in the back of his truck & email it to them in lieu of any payments due.

The tech will be here in the morning.....
 

rakkasan

Currahee!!
Mar 31, 2005
2,997
0
36
55
Fort Campbell, KY
JustAnotherVictim said:
Dude, that's why I don't have a Dell. Custom built FTW. Did you install a new card in a PCI slot? otherwise I would figure a driver error or mobo has shitted on you.

Motherboard FTW! It doesn't even find the socket, there is no other cause I can think of...
 

SupraDerk

The Backseat Flyer
Sep 17, 2005
546
0
0
40
Tallahassee
PCI-Express cards I'm most certain CANNOT fit in a regular old PCI slot. I'm still rockin' AGP, WoOt. Did you reload the chipset drivers for the mobo? They could've got corrupted which isn't unheard of, Windows FTL... haha

And yeah, that's exactly the reason I hate the PC companies. Their tech support usually ends up sucking...custom FtW!
 

JustAnotherVictim

Supramania Contributor
I feel that. I just got done replacing mine, should have known better than to buy ECS, but I couldn't resist considering how cheap I got it with a 3.0ghz P4. Intel kicks ass. If you see them try to give you an ECS hit him with it, they are terrible. Two of them went out on me within six months, luckily got the replacement for free.
Don't let them try to screw you over.
 

rakkasan

Currahee!!
Mar 31, 2005
2,997
0
36
55
Fort Campbell, KY
SupraDerk said:
PCI-Express cards I'm most certain CANNOT fit in a regular old PCI slot. I'm still rockin' AGP, WoOt. Did you reload the chipset drivers for the mobo? They could've got corrupted which isn't unheard of, Windows FTL... haha

And yeah, that's exactly the reason I hate the PC companies. Their tech support usually ends up sucking...custom FtW!

We tried everything. Flashed the bios, yada yada yada. The motherboard is inop.
 

rakkasan

Currahee!!
Mar 31, 2005
2,997
0
36
55
Fort Campbell, KY
JustAnotherVictim said:
I feel that. I just got done replacing mine, should have known better than to buy ECS, but I couldn't resist considering how cheap I got it with a 3.0ghz P4. Intel kicks ass. If you see them try to give you an ECS hit him with it, they are terrible. Two of them went out on me within six months, luckily got the replacement for free.
Don't let them try to screw you over.

ASUS FTW!!!
 

Joel W.

Just A Jedi
Nov 7, 2005
1,561
0
0
Washington
Try pulling the PCI express vid card out, turn on the pc for a few. then turn off the pc. reinstall the card and try it again. That is what dell told me once and it worked.
 

SupraDerk

The Backseat Flyer
Sep 17, 2005
546
0
0
40
Tallahassee
That's queer, they should bring you a hundred virgins to please you for your inconvenience.

Haha, I had a SOYO board, hated the shit out of that thing, the thermal sensor for the CPU was shot, so everytime I'd play a game, even though the CPU was only at like 80* F the mobo thought it was at like 150* and would shut the computer down. Now I've got an ASUS board and man do I love it. Picked up a P4 2.6C and overclocked it to 3.2, haha best $50 spent ever.
 

rakkasan

Currahee!!
Mar 31, 2005
2,997
0
36
55
Fort Campbell, KY
Joel W. said:
Try pulling the PCI express vid card out, turn on the pc for a few. then turn off the pc. reinstall the card and try it again. That is what dell told me once and it worked.

I did that, no help. I also removed the motherboard battery to reset the MB, no help either. Thanks though, I NEED my PC, it's my sole source of income.
 

rakkasan

Currahee!!
Mar 31, 2005
2,997
0
36
55
Fort Campbell, KY
SupraDerk said:
That's queer, they should bring you a hundred virgins to please you for your inconvenience.

Haha, I had a SOYO board, hated the shit out of that thing, the thermal sensor for the CPU was shot, so everytime I'd play a game, even though the CPU was only at like 80* F the mobo thought it was at like 150* and would shut the computer down. Now I've got an ASUS board and man do I love it. Picked up a P4 2.6C and overclocked it to 3.2, haha best $50 spent ever.
I love my PC, it wil be a true beast when I get these matter resolved. I have two Pentium D dual core chips, 2g of ram & three RAID controlled 200g hard drives. The only thing I wish I could have would be a SLI graphics card set up, but nobody makes a twin chip SLI compatable motherboard, so I chose the chips due the amount of calculations my PC has to do on a daily basis....