To report a seller on eBay for selling items that don’t match the description, follow these steps: First, log into your eBay account and navigate to your Purchase History to locate the item. Once found, open a case by selecting Help & Contact, then Resolution Center, and choose Report a Problem. From there, select the appropriate issue, such as "Item Not as Described," and provide details, along with any supporting evidence like photos. eBay may prompt you to attempt communication with the seller to resolve the issue. If the seller does not respond or the issue remains unresolved, escalate the case for further review. eBay will investigate and may provide a refund or other appropriate solutions to ensure a fair resolution.
me key points to report a seller on eBay for selling items that don’t match the description:
Log into Your eBay Account:
Access eBay and navigate to your Purchase History.
Open a Case:
Go to Help & Contact > Resolution Center > Report a Problem.
Select the Issue:
Choose Item Not as Described and provide a detailed description of the issue, including any supporting evidence like photos.
Communicate with the Seller:
eBay may ask you to reach out to the seller to resolve the issue first.
me key points to report a seller on eBay for selling items that don’t match the description:
Log into Your eBay Account:
Access eBay and navigate to your Purchase History.
Open a Case:
Go to Help & Contact > Resolution Center > Report a Problem.
Select the Issue:
Choose Item Not as Described and provide a detailed description of the issue, including any supporting evidence like photos.
Communicate with the Seller:
eBay may ask you to reach out to the seller to resolve the issue first.