So i've had an ad up on cars.com for awhile now (maybe since November). I received a call last night from someone claiming to be from cars.com telling me my ad was cancelled. When i asked why she couldn't tell me. She said I had to be transferred to another dept. so i said ok. They put me on 'hold' for a moment and someone else picked up.
They asked me for my name/phone number (no big deal, they already have that info, they just need to confirm). Anyway, when I asked why it was cancelled they said I gave an incorrect billing address. I immediately was skeptical and started asking questions. I told them i've had my add up with no problems so far for months. The person claimed they check it every 6 months.
Now in my case i thought this could be remotely possible as i've moved within the past couple so my billing address changed. I asked a couple more questions and eventually was disconnected. I thought I had hung up on them. Me being pissed my add was possibly removed I went online and looked for a number as this one was RESTRICTED.
*One, I was called around 7:30pm, they closed at 6pm
*Two, I checked my ad and renewed it and everything went smoothly
I contacted the REAL cars.com today to confirm my suspicions. My ad is fine and the rep I talked with NEVER heard of anyone being contacted by phone before when it comes to a scam, only email, so I assume this is a new one. The scammers never got any real info out of me that would matter thankfully but just know they're out there.
They asked me for my name/phone number (no big deal, they already have that info, they just need to confirm). Anyway, when I asked why it was cancelled they said I gave an incorrect billing address. I immediately was skeptical and started asking questions. I told them i've had my add up with no problems so far for months. The person claimed they check it every 6 months.
Now in my case i thought this could be remotely possible as i've moved within the past couple so my billing address changed. I asked a couple more questions and eventually was disconnected. I thought I had hung up on them. Me being pissed my add was possibly removed I went online and looked for a number as this one was RESTRICTED.
*One, I was called around 7:30pm, they closed at 6pm
*Two, I checked my ad and renewed it and everything went smoothly
I contacted the REAL cars.com today to confirm my suspicions. My ad is fine and the rep I talked with NEVER heard of anyone being contacted by phone before when it comes to a scam, only email, so I assume this is a new one. The scammers never got any real info out of me that would matter thankfully but just know they're out there.