Gary,
I talk to him almost daily, even though we live 350 miles apart. He's an honary old (76yr old) bastard. My motor came from him, i bought a car from him, and we have done several transactions. I love the guy, but he's getting a little trigger happy on ebay, because he has been in several bad transactions lately. He has also been in the hospital alot lately, and may be acting on medicine. Usually when he has an ebay problem, i hear about it right away. I haven't heard him bitching in a little while. He's a great guy as long as everything goes smooth. But if you make any requests, or even questions, sometimes he doesn't have time to handle it. He is retired military, and is a very high ranking member of the DAV. I have seen pictures of him speaking to congress, and pictures with the president.
What kind of problem did you have? I swear I won't just take his side of it.